There's no shortage of content about the future of work. What's actually rare is hearing from real people who are living and breathing it: the ones who are digging into the badge swipe data at 11:45 PM, negotiating RTO with skeptical employees, and figuring out whether fresh fruit or a barista is the right call for their office.
That's exactly the conversation we here at Sharebite wanted to have. So we built it.
What's Working is Sharebite's new podcast series hosted by Adam Landsman, SVP of Growth at Sharebite. Each episode brings in a seasoned workplace experience leader to trace their career journey: the pivotal moments, the hard lessons, and the practical instincts that define how they help employees thrive. No fluff, no consultants-speak. Just real playbooks from people who've done the work.
What You'll Hear In This Podcast
The first two episodes make clear this isn't a podcast about perks. It's a podcast about philosophy.
Episode 1 features Caeley O'Shea, Director of Workplace Hospitality and Live Events at Warner Music Group, a company that somehow pulls off 89% voluntary in-office occupancy. Her career has zigzagged from veterinary offices to Nike to CBRE, but the focus has always been the same: building spaces where community happens naturally. She talks about her concept of "anchor amenities": the idea that consolidating services in one spot isn't just logistically convenient, it's culturally strategic. When people have to walk to the same spot, they run into each other. That's not an accident. That's design.
She also makes a point that's hard to shake: over the last 2 decades, employees have increasingly stopped participating in third spaces like bowling leagues and neighborhood gatherings. That void hasn't disappeared. It's redirected into the workplace. "People are looking at their company to provide social engagement, a sense of community, a sense of meaning and purpose," she says. That's both an opportunity and a responsibility for anyone running a workplace function.
Her closing answer to "people do their best work when..." was three words: "They feel cared about."
Episode 2 features Gerard Visser, whose resume includes Head of Workplace at Ramp and Director of Workplace Services at SeatGeek, with a foundation in luxury hotel management that he's spent 15+ years translating into corporate environments. He makes the hospitality comparison concrete in a way that actually lands: hotels don't wait for guests to complain. They walk the full lifecycle of a guest's experience, step by step, and get ahead of the friction. The office equivalent? Making sure you don't spend a million dollars on a reception desk and then let UPS drop four hundred boxes nearby and clutter it all up.
On RTO, Gerard is unapologetically direct. Food is a must-have, not a nice-to-have. He even breaks down the ROI: if you provide lunch, employees save the 30 minutes they'd spend leaving, waiting, and walking back. At $20/hour average, that's a $40K annual productivity gain per employee. The math isn't really the point. The mindset is. Food is infrastructure.
He also shared a story about using AI to cross-reference badge data and Slack org charts to automatically notify managers when employees weren't meeting attendance minimums. It's the kind of thing that sounds like a big enterprise initiative, and he built it at a startup-speed company during a hackathon.
His answer to the "best work" question? "They're happy. Simple as that."
Why This Series Exists
Sharebite sits at the center of how companies think about food, benefits, and the in-office experience. We see what works. We hear what doesn't. And we've always believed the smartest people on these questions aren't analysts. They're the operators in the room every day.
What's Working is our way of giving those people a mic.
Whether you're a CHRO building a return-to-office strategy, a workplace manager trying to justify your snack budget, or just someone who thinks a lot about why some offices feel alive and others feel like a DMV, this podcast is for you.
New episodes are available on Apple Podcasts, Spotify, Amazon Music, and YouTube.
