Running a workplace meal program looks simple on paper. Then lunch actually arrives.

Orders from multiple restaurants show up at once, and delivery teams place them on the shelving. Every meal is labeled, but with no guaranteed grouping by restaurant, employees can still end up scanning shelf after shelf to find theirs. And when something is missing or wrong, the issue lands on your admin team's desk or leaves the employee reaching out to a support team.

That's why we offer the Sharebite On-Site Attendant: a dedicated team member who manages your meal program on the ground, from the moment food arrives to the moment employees pick it up. Available as an upgrade to your Sharebite meal program, it's the simplest way to deliver a streamlined lunch experience without adding to your team's workload.

What Does an On-Site Attendant Do?

Keep Every Delivery on Track

Your attendant receives, checks, and sorts every delivery by restaurant, so each order is organized and staged for employee pickup. No more shelf-by-shelf searching. No more mix-ups. Just a quick, easy pickup for every employee.

Support Employees On-Site

From missing items to order questions, the attendant helps employees directly, in real time, and coordinates additional support from the Sharebite team when needed. Issues get resolved on the spot, rather than falling to the admin or the employee to sort out with customer service.

Reduce Admin Workload

Sharebite recruits, trains, and manages the attendant for you. Your admins spend less time coordinating meal-program logistics and more time on the work that actually matters.

What a Typical Meal Day Looks Like

  1. Deliveries arrive. Your attendant receives and checks every order against the day's list.
  2. Orders are sorted. Bags are organized by restaurant and staged for easy pickup.
  3. Employees pick up. Questions are answered on the spot, and any issues are escalated before they ever reach your admin team.
Without an attendant With a Sharebite attendant
Admins coordinate incoming deliveries The attendant manages on-site delivery intake
Meals are labeled, but shelving organization isn’t guaranteed Every order is checked, sorted, and staged for pickup
Pickup issues land on the admin team or Sharebite support The attendant handles questions on the spot and escalates issues
Logistics compete with your team’s real work Sharebite recruits, trains, and manages the attendant for you

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Is an On-Site Attendant Right for Your Program?

An on-site attendant is an optional upgrade, and it's the right fit if your program involves:

  • High daily order volume, especially deliveries from multiple restaurants
  • Limited admin bandwidth or no dedicated facilities staff at mealtime
  • A large or multi-floor office where pickup coordination gets complicated
  • A premium experience goal. You want lunch to feel like a perk, not a logistics problem

If any of these sound familiar, the upgrade pays for itself in admin hours saved.

A Better Meal Experience, Without More Admin Work

Great food brings people together, but only if getting that food is effortless. With a Sharebite on-site attendant, your employees enjoy a smooth, organized pickup every time, and your team stays focused on their actual jobs.

Already a Sharebite client? Ask your account manager about adding an on-site attendant to your program.

New to Sharebite? Let's chat about building a meal program that runs itself. Reach us for a demo.

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